vCom Solutions, Inc.

  • Revenue Assurance Analyst

    Job Locations US-CA-San Ramon
    Job ID
    Regular Full-Time
  • Overview

    As a Revenue Assurance Analyst for vCom, you will focus on generating vendor reports, analyzing these reports to identify pricing discrepancies, and finding solutions to any pricing errors. Your attention to detail is impeccable, you learn quickly, and you have excellent communication skills.  You have a great sense of pride in your work and strive to contribute to the overall success of the team at all times.  You’re comfortable being held accountable in a team-oriented environment.  You see opportunities to improve processes and confidently bring your ideas to the table.  You’re driven to face challenges head on with a sense of urgency and follow through to reach resolutions.


    You may be familiar with these other synonymous titles: Cost Assurance Analyst, Finance Analyst, Telecom Analyst, Finance Audit Specialist, Telecom Audit Specialist, Invoice Management Specialist.


    In your first month, you’ll:

    • Learn internal systems and processes
    • Understand how to code invoices, look for and track billing errors
    • Make connections with our billing contacts at various vendors

     In your first 3 months, you’ll:

    • Begin to use our third party auditing software with our internal inventory system to confirm our vendors are billing us accurately; looking for anomalies, mistakes and increases, all while ensuring we are billing our customers correctly as well
    • Identify billing mistakes, learn what types of mistakes get address internally and with who, and what other types of mistakes get disputed with our vendors
    • Learn how to file disputes with our carriers, and effectively manage the resolution process

     In your first 6 months, you’ll:

    • Begin taking on reporting functionalities
    • Learn to take information from our vendors and analyze it for accuracy and trends
    • Be completely comfortable in the role and able to work independently and meet deadlines

     What you’ll do:

    • Manage and perform all usage based activities, including report generation and analysis
    • Dispute pricing errors with vendors
    • Identifying internal pricing errors and solutions
    • Continuously monitor, recommend and implement process improvement initiatives to increases effectiveness and productivity of department
    • Assist in non-usage Revenue Assurance tasks as needed
    • Audit vendor bills (recurring and usage charges) to identify incorrect pricing
    • Audit vendor bills for new inventory to allow Accounts Payable to process transmittals in third party software
    • File disputes with vendors and follow through to satisfactory resolution
    • Maintaining all Finance Cases in an accurate, detailed, and timely manner
    • Generate and analyze monthly usage reports
    • Build new usage reports as new vendors are implemented
    • Identify additional opportunities to reduce vendor costs
    • Initiate new reporting processes and reports
    • Perform other duties as assigned

    What you’ll bring:

    • Minimum 2-3 years of related prior accounting experience
    • Associate degree in Accounting, Finance or other related field; or equivalent combination of education and experience
    • Excellent computer skills, including intermediate to advanced level Excel skills
    • Professional demeanor with innate aptitude to understand and ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and effectively communicate findings in written, oral, diagram, or schedule form
    • Extraordinary attention to detail
    • Ability to work independently and to multi-task in a fast paced environment
    • Ability to communicate effectively with external parties as well as all levels of management
    • Excellent written and verbal communication skills
    • Strong analytical and problem-solving skills
    • Highly developed data analysis skills
    • Ability to take on projects while maintaining current workload tasks
    • Self-motivated, with high learning aptitude, and initiative
    • Ability to cope with stressful situations and maintain a calm and professional demeanor
    • Ability to work precisely with data and ensure that work meets quality standards

    It’s also helpful if you’ve got:

    • Telecom accounting experience
    • Ability and eagerness to learn new systems and databases
    • Basic knowledge of Quickbooks
    • Advanced level expertise in Excel


    The Selection Process

    • After submitting a resume, qualified candidates will be invited to complete two separate assessments
    • Once the assessments are completed, candidates will participate in a pre-screening phone screen with Human Resources
    • A select group of candidates will be interviewed (rounds of interviews may include the team, the VP of Finance, and vCom’s CEO)
    • Candidates invited to interview will also be asked to complete a work sample assignment


    About vCom

    vCom is the world's #1 Technology Lifecycle Management company.   We empower mid to large Enterprise organizations to manage all of their technology relationships in a much simpler way. We are among the fastest growing companies, most appreciated by employees, and valued by our customers in California Best Places to Work for ten years running. Our growth, innovation, and strong customer relationships are driven by our incredible employees who thrive on delivering amazing outcomes for our customers and team members.


    EEO Statement

    The Equal Employment Opportunity Policy of vCom Solutions, Inc. is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. vCom Solutions hires and promotes individuals solely on the basis of their qualifications for the job to be filled.




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