vCom Solutions, Inc.

  • Administrative Assistant

    Job Locations US-CA-San Ramon
    Job ID
    Regular Full-Time
  • Overview

    As the Administrative Assistant for vCom you are the first impression for all vCom visitors.  Your positive, friendly demeanor sets the tone for all who interact with you. You are versatile and flexible, adapting your sense of urgency to meet each day’s priorities.  You remain calm under pressure.  You see challenges as opportunities to problem solve and collaborate with others.  Excellent customer service is your top priority, always seeking to exceed expectations. You bring your enthusiasm, passion, and sense of humor to work with you daily.


    In your first month, you’ll:

    • Get to know the vCom team, build rapport
    • Develop an understanding of the office maintenance needs
    • Learn candidate assessment systems
    • Learn to facilitate office tours for new hire onboarding


    In your first 3 months, you’ll:

    • Plan recurring internal company events
    • Get to know vCom’s leadership team
    • Become familiar with the org and each department
    • Gain an understanding of the Finance team’s filing systems
    • Acclimate to vCom’s culture


    In your first 6 months, you’ll:

    • Learn to maintain an office budget, budget vs. actual spend
    • Participate in special office projects, which may include facilities administration
    • Suggest innovative enhancements to support ongoing improvements


    What you’ll do:

    • Assume receptionist duties, greet visitors and refer them to appropriate staff members, answer phone, route calls, and take messages
    • Assist with Event Planning, including monthly lunches and happy hours and other major events throughout the year
    • Executive Support (errands, admin support, deliveries, lunches etc.)
    • Support recruiting and onboarding efforts by retrieving candidate assessment results, selecting welcome gift, and providing office tours
    • Ongoing meeting set-up, including room configuration, as needed
    • Assist staff with administrative duties as requested (picking up lunch for team meetings)
    • Maintain kitchen inventory and cleanliness, including loading and unloading dishwashers in two kitchens, with a smile
    • Maintain conference rooms
    • Maintain office equipment, updates, and repairs
    • Stock and maintain inventory of office supplies
    • Support sales team with monthly sales board updates
    • Distribute mail and handle shipping and deliveries
    • Filing, scanning, copying, printing & file organization
    • Manage recycle program
    • Various recurring Administrative and Human Resources tasks (Birthday and Anniversary Program, etc.)
    • Review incoming emails, instant messages, phone calls, voicemails, etc., and provide timely (same-day) responses


    What you’ll bring:

    • Positive, can-do attitude and a willingness to go the extra mile
    • Strong interpersonal skills with the ability to interact among all levels of the organization
    • Excellent written and verbal communication skills
    • Superior time management, prioritization, and multi-tasking skills
    • Attention to detail and accuracy
    • Resourceful, organized, and independent
    • Self-motivated, with high learning aptitude, and initiative
    • Ability to cope with stressful situations and maintain a calm and professional demeanor
    • Strong PC skills including knowledge of MS Word, Excel, PowerPoint, Outlook, and general knowledge of database software applications
    • BA/BS Degree, or equivalent


    It’s also helpful if you’ve got:

    • 1+ years of administrative or office experience
    • Experience supporting individuals with strong personalities
    • Knowledge of soft phone systems (ex. RingCentral); answering and transferring calls
    • Knowledge with office equipment and maintenance: printers, fax, scanning, mail machine, shredder, projector equipment





    Possible Career Paths

    • In this role, you’ll gain exposure to several other roles and departments within vCom. You’ll gain a variety of skills and experience. vCom encourages professional growth and development for each employee.


    The Selection Process

    • After submitting a resume, qualified candidates will be invited to complete two separate assessments
    • Once the assessments are completed, candidates will participate in a pre-screening phone screen with Human Resources
    • A select group of candidates will be interviewed (rounds of interviews may include the team, Director of HR, and vCom’s CEO)


    About vCom

    vCom is the world's #1 Technology Lifecycle Management company.   We empower mid to large Enterprise organizations to manage all of their technology relationships in a much simpler way. We are among the fastest growing companies, most appreciated by employees, and valued by our customers in California Best Places to Work for ten years running. Our growth, innovation, and strong customer relationships are driven by our incredible employees who thrive on delivering amazing outcomes for our customers and team members.


    EEO Statement

    The Equal Employment Opportunity Policy of vCom Solutions, Inc. is to provide a fair and equal employment opportunity for all job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status or disability. vCom Solutions hires and promotes individuals solely on the basis of their qualifications for the job to be filled.



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